CII-Tata Communications Center for Digital Transformation (CII-CDT) is pleased to release the Digital Transformation Excellence model (DXcel) that can be used by companies to baseline their currently level of maturity as well as to measure the progress in their DX journey. This model addresses 5 major aspects: Strategy, Structure & Governance, Process, Technology, Culture & Talent and the underlying business benefits achieved from the DX program. CII-CDT has developed a team of consultants who are drawn from the industry and they will handhold the company in terms of interpreting the outcome and develop an action plan for progress.
CII-CDT Digital Maturity Model is meant for organizations which are at any stage of digital transformation. Specifically:
DXcel framework focuses on 4 major dimensions and multiple sub-dimensions to characterize an organization in its Digital Transformation journey. In addition, the business results achieved through digital transformation initiatives also play a key role in the assessment.
Once an organization expresses interest and signs up an agreement with CII, trained DXcel consultants from CII-CDT will have preliminary discussions with the organization to understand their current processes, systems and pain points. Based on these inputs, a series of face to face workshops are held with a cross-spectrum of employees to get inputs on the 4 dimensions – Strategy, Processes, Technology and People & Culture. CII CDT team will interact with representatives from all major functions and all stakeholders. An interim report is prepared and is shared with the organization, to validate the findings and identify DX initiatives that will address the pain points or create new opportunities. Once the identified DX initiatives are taken to closure and benefits measured, CII-CDT team will communicate the final report, along with maturity level and agreed future roadmap.
We at CDT, help our member organizations execute digital processes, models, and connect with industry professionals to take complete advantage of a wide variety of digital technologies and innovations in a method that takes into account the ever-shifting digital landscape.